APPLECARE OS SUPPORT - PREFERRED 2YR


Price:
Sale price€36.329,75

Description

🍏 AppleCare OS Support – Preferred (2 Years, Academic) πŸŽ“πŸ’»

Empower your IT team with enterprise-level AppleCare OS Support. With Preferred 2-Year coverage, your organization gains access to expert Apple engineers for advanced Mac OS X Server, macOS, and iOS integration, migration, and troubleshooting. Perfect for academic institutions and enterprises, this plan ensures fast, reliable support when you need it most.


✨ Key Benefits

  • πŸ“ž Unlimited phone consulting – advanced troubleshooting & integration support

  • πŸ•‘ Fast response times – priority 1 issues addressed within 2 hours (12Γ—7 availability)

  • πŸ‘¨πŸ’» Technical Account Manager – assigned for one year for personalized guidance

  • πŸ› οΈ AppleCare Help Desk Support – unlimited incidents for software & hardware troubleshooting

  • πŸ“š Help Desk Tools – quarterly updated library of Mac OS installation & diagnostic utilities

  • 🌍 Enterprise-ready – covers advanced deployment, command-line support & server operations


πŸ“¦ What’s Included

  • πŸ“ž Phone consulting – unlimited enterprise-level incidents

  • πŸ‘₯ Support for 2 designated technical contacts

  • πŸ‘¨πŸ’» 1Γ— Technical Account Manager (for the first year)

  • πŸ› οΈ AppleCare Help Desk Tools (quarterly updates included)

  • πŸ”’ Academic licensing (special pricing for education)


πŸ“Š Technical Specifications

Feature Details
πŸ“… Duration 2 Years
⏰ Availability 12 hours/day, 7 days/week
πŸ“ž Response Time 2h (high), 24h (medium), 48h (low)
πŸ‘₯ Users Covered 2 technical contacts + 1 manager
πŸ–₯️ Software Supported Apple macOS, Mac OS X Server
πŸŽ“ Licence Type Academic

πŸ”₯ Why Choose AppleCare OS Support Preferred?

  • βœ… Reliable enterprise-level Apple support

  • βœ… Designed for academic institutions & businesses

  • βœ… Ensures smooth deployment & server uptime

  • βœ… Peace of mind with priority response times

You may also like

Recently viewed